Supplier of customer technology solutions, specialising in helpdesk and IT service management, customer relationship management and request management systems.
Details: ICCM’s support and customer management solutions have been developed following over 350 installations with 20 years of experience and influence in the customer service and business support market place and have been built upon the worlds leading Business Process Management Platform, e-Work™ from Metastorm. Our OEM partnership with Metastorm enables us to provide unique process centric software products and to offer unrivalled services and support.
URL: www.iccm.co.uk
Category: CRM
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