10 years experience in designing and training in call centres - customer service and telephone sales. We also specialise in training new managers, team leaders and supervisors, including people management and personal effectiveness.
Details: We are first line management specialists, designing programmes for your group of new leaders. We give them the focus of the effective team leader, how to build a high performance team, how to manage people and work one-to-one to develop each team member. We also train telephone skills - complaint handling and many others.
URL: www.focustraining.ie
Category: Business Training
|
Digg It
Reddit
Stumble It!
del.icio.us
Google